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Shezz Collection - Terms & Conditions

1. Introduction
Welcome to Shezz Collection, a clothing store listed on the KEOC marketplace. By accessing or purchasing from Shezz Collection through KEOC, you agree to comply with and be bound by these Terms & Conditions. If you do not agree, please refrain from using our services.

2. Ordering & Payments
2.1. Orders can be placed through the KEOC platform.
2.2. Payment must be made at the time of ordering via the payment methods available on KEOC.
2.3. All prices are listed in South African Rand (ZAR) and are subject to change without prior notice.

3. Delivery & Collection
3.1. Shezz Collection offers delivery services through KEOC’s partnered couriers.
3.2. Customers can opt for store pickup where applicable.
3.3. Delivery fees may apply and will be calculated at checkout.

4. Refunds & Returns
4.1. Returns and exchanges are accepted within 7 days of receiving the order, provided the item is unused, unworn, and in its original packaging with tags attached.
4.2. Refunds, if approved, will be processed within 5-7 business days.
4.3. Customers are responsible for return shipping costs unless the item is defective or incorrect.

5. Quality Assurance
5.1. Shezz Collection is committed to providing high-quality clothing.
5.2. All items are inspected before shipping to ensure quality.
5.3. We are not liable for minor color variations due to screen differences.

6. Cancellations & Modifications
6.1. Orders can be canceled or modified within 30 minutes of placing the order.
6.2. Once an order has been shipped, cancellations are not allowed.

7. Customer Responsibilities
7.1. Customers must provide accurate contact and delivery details.
7.2. Customers must review sizing charts before purchasing, as incorrect size selections do not qualify for free returns.

8. Limitation of Liability
8.1. Shezz Collection and KEOC shall not be held responsible for delays due to unforeseen circumstances, including courier issues.
8.2. We shall not be liable for any indirect or consequential damages related to the use of our services.

9. Privacy & Data Protection
9.1. Customer data is protected in accordance with KEOC’s privacy policy.
9.2. Personal information will not be shared with third parties, except as required for order fulfillment.

10. Amendments & Updates
10.1. These terms may be updated at any time. Continued use of our services constitutes acceptance of any changes.

For any questions or concerns, please contact us via the KEOC platform.

Thank you for choosing Shezz Collection!